Cookie policy


Cookies are small data files received by the terminal from which the website is being visited, and are used to record certain browsing interactions on a website, by storing data that can be updated and recovered. These files are stored on the user's computer and they contain anonymous data which are not harmful to the system. They are used to remember user preferences, such as the selected language, access details or page personalisation. Cookies can also be used to record anonymous information about how a visitor uses a site. For example, via which webpage a user has arrived or if an advertising banner was used. 



We use cookies that are strictly essential for you to use our website and browse freely, use secure areas, personalised options, etc. We also use cookies to gather data for analysis of website use. These are used to enhance user experience, measuring the use and performance of the page to optimise and personalise it. Our website may also have links to social networks such as Facebook or Twitter. GNA Hotel Solutions has no control of the cookies used by these external websites. For further details on social network cookies or those of unrelated websites, we recommend reviewing their own cookie policies. 



1)       According to the company that manages them

Own Cookies 
Own Cookies are cookies generated by the page you're visiting. 

Third-party Cookies 
Third-party Cookies are generated by external services or providers such as Facebook, Twitter, Google, etc.


2)       According to their purpose

Technical Cookies 
Technical cookies are essential and strictly necessary for the website to operate correctly and to provide the different options and services it offers. For example, cookies that keep logged-in sessions, management of response times, performance or validation of options, the use of security elements, sharing contents with social networks, etc. 

Personalisation Cookies
These cookies enable the user to specify or personalise several characteristics of the general options of the webpage. For example, setting the language, regional configuration or type of browser. 

Analytical Cookies 
Analytical Cookies are used by our website to create browsing profiles and discover user preferences so as to improve the variety of products and services. For example, an analytical cookie controls the geographic areas the user is most interested in, their favourite products, etc. 

Advertising Cookies 
Advertisement Cookies help to manage advertising spaces based on specific criteria. For example, visiting frequency, edited content, etc. Advertising Cookies, via advert management, make it possible to store information on behaviour by observing habits, studying visits and creating a profile of user preferences to offer them advertising while keeping up with their interests.


3)       According to duration

Session Cookies 
Session cookies exist only during the time the user is browsing the webpage and are deleted when they leave. 

Persistent Cookies 
These cookies, on the other hand, are stored on the user's terminal for a longer period, simplifying the control of the preferences chosen without having to repeat certain parameters on every visit to the website.



Cookies used on this site might be subject to use by us and by the third parties listed below:




To comply with the law, we must ask for your permission to manage cookies. Should you decide not to authorise their processing by expressing your disagreement, we will only use technical cookies, as they are essential for browsing our website. In that case, we will not store any cookies. If you continue to browse our website without withholding your authorisation, this implies acceptance of their use.

Please bear in mind that if you reject or delete the browsing cookies notice on GNA Hotel Solutions’ website, we cannot store your preferences; hence, some characteristics of the pages will not be operational, we cannot offer you personalised services, and every time you browse our website, we will have to ask you again for your authorisation to use cookies.

If you still decide to modify the configuration of your access to the webpage, you should know that it is possible to delete cookies or prevent this information from being recorded on your system at any time, by modifying the configuration parameters of your browser: 

Configuration of Internet Explorer cookies 

Configuration of Firefox cookies 

Configuration of Google Chrome cookies 

Configuration of Safari cookies 

These browsers are subject to their own upgrades and modifications, so we cannot guarantee they will adapt completely to your browser version. To avoid this, you can access your browser’s options, which are usually found in the Options menu, under the Privacy section. (Please see the help section of your browser for further details). 



If you accept our cookies, we can improve our website to offer you optimal access and a more efficient and personalised service. You can update your browser’s settings to establish that only trusted websites or the pages being browsed at the moment can manage cookies.

By publishing this policy, GNA Hotel Solutions shows its commitment to the current law on the use of cookies, providing you with information so you understand what type of cookies we use and why we do so. In this way, we aim to act transparently as regards to the data processed in browsing our website from your system. This policy is regularly reviewed to ensure it is up to date, and it is therefore subject to modifications. We recommend you visit this page regularly and we will inform you of any related update.