All the tools you need
to know and encourage loyalty from your clients
It is a fact: many users leave your website without booking. RHOv9 Marketing Tools are designed to follow their steps, show them the appropriate messages at the right time, and offer them what they are searching for.
Complete your Booking Engine features with the latest Marketing Tools of the market.
With the remarketing tools of the RHOv9, turn more than 40% of the users that had previously abandoned the reservation process into real bookings!
The Customer Recovery system identifies users who start a booking process but who leave the website before completing it. The systems automatically sends an email as a reminder of the abandoned reservation, and invites the user to complete the booking.
Customer Recovery generates statistics with the recovered bookings, so you check your conversion rate increase!
Some users might browse through your website searching for availability for the sake of comparing prices.
The next time the user visits your website, the Last Search tool will show them a small pop-up window with the last search they did on your site.
Reach your goals of increasing loyalty among your clients by showing your users a customized message. The Pop-up Window can also be useful to collect new emails and enlarge your database.
Leave the graphic design for us, and we will help you achieve your goals!
CUSTOMER LOYALTY AND COMMUNICATION
How to retain and get to know your client?
The RHOv9 Booking Platform has a module that allows us to easily create newsletters.
The newsletter manager allows scheduled deliveries (day and time), pre-stay deliveries, post-stay deliveries and birthday deliveries.
In addition, it has its own measurement and statistics system, which allows the analysis of link-opening rates, devices, and conversion by amounts and by users. Knowing these statistics for each sent-out will help you make better decisions to maximize the results of the following newsletters.
Satisfaction Surveys are a key process to understand your customers’ satisfaction level. This feature of the RHOv9 booking system allows you to plan the sending of satisfaction surveys to your clients once they have left your hotel.
Plus, you can decide which comments and reviews to publish on your website so other users can read them without need to visit third-party websites.
The Smart Notes are small smart comments in pop-up windows that follow the booking process and show the right message in each step of the booking process with the ultimate goal of increasing direct reservations for your hotel.
Smart Notes are based on website visits, booking history and availability search history of the user, so they show the most relevant information for each potential customer.
Besides the automatic messages aimed at generate conversions, you will also be able to create your own Smart Notes informing of advantages or any call to action at your hotel.
MARKETING TOOLS FOR AN OPTIMAL SALES STRATEGY
Benefit from online marketing with the largest booking system on the market.
Improve your booking engine with Marketing Tools!